Learn · 3 min read

Does a water softener remove chlorine?

By the My Pure Filter team · Updated October 2026

Short answer: a softener is designed to reduce hardness, not chlorine. Ion exchange swaps calcium and magnesium for sodium. [1] The same publication lists what softening does not remove: bacteria, hydrogen sulfide, silt or sand, lead, nitrate, pesticides and many other organic and inorganic compounds. [1]

What reduces chlorine

Two media are commonly used to reduce chlorine:

  • Activated carbon reduces chlorine, chloramines and taste- and odor-causing compounds. [2]
  • KDF 55, a copper-zinc media, removes over 99% of free chlorine and reduces soluble heavy metals. [3]

Why this matters when you compare systems

If your goal is less limescale and less chlorine, you need both functions: ion exchange for hardness, plus carbon or KDF for chlorine. Our Whole House system combines KDF 55, catalytic carbon and ion exchange resin in one tank.

In short

  • A softener reduces hardness only.
  • Carbon and KDF 55 reduce chlorine.
  • A combined system does both.

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Sources

  1. University of Nebraska–Lincoln Extension, G1491, Drinking Water Treatment: Water Softening (Ion Exchange): hardness classification in mg/L and grains per gallon; softening does not remove bacteria, lead, nitrate, pesticides and many other compounds; sodium is added at about 8 mg/L per grain per gallon of hardness.
  2. University of Nebraska–Lincoln Extension, G1489, Drinking Water Treatment: Activated Carbon Filtration: activated carbon reduces chlorine, chloramines and taste- and odor-causing compounds.
  3. Kymera International, KDF 55 product page: removes over 99% of free chlorine and reduces soluble heavy metals.

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