Privacy Policy

This Privacy Policy explains how My Sleep Brazil LLC, doing business as My Pure Filter ("My Pure Filter", "we"), collects, uses, shares and protects the information of people who visit this website or talk to our team.

1. Who we are

My Sleep Brazil LLC (My Pure Filter), based in Winter Garden, Florida, United States. We serve families in Florida, Boston and Texas.

2. What information we collect

• Information you send us: when you tap a WhatsApp button and talk to our team, we receive your phone number, your profile name and the information you choose to share, such as your name, the address for the visit, the type of home (house or apartment) and the best day and time for the appointment.
• Browsing information: when you visit the website, we may automatically collect data such as IP address, browser and device type, pages visited, time on page, how you arrived (for example, an ad) and button clicks.
• Cookies and similar technologies: we use cookies and the Meta Pixel, together with the Meta Conversions API, to measure the performance of our ads and understand which pages and buttons are used most.

3. How we use the information

• Reply to your messages and schedule the free water test at your home.
• Present the system recommendation and payment options, and perform the installation.
• Provide support, warranty and maintenance.
• Measure and improve the performance of the website and our advertising campaigns.
• Comply with legal obligations and protect the rights of the company and our customers.

We do not sell your personal data.

4. Who we share it with

• Service providers: companies that help us run the website, customer service and installation, always limited to what is needed to provide the service.
• Communication and advertising platforms: WhatsApp and Meta Platforms, Inc., under each one's privacy policy.
• Financing partners: when you choose a payment plan, the data needed for the credit review is shared with the responsible institution, with your authorization.
• Authorities: when required by law or court order.

5. Cookies: how to control them

You can block or delete cookies in your browser settings. You can also adjust your ad preferences in your Meta account. If you block cookies, some measurement features stop working, but the website remains available.

6. How long we keep it

We keep the information for as long as needed to serve you, provide the contracted service, honor the warranty and meet legal obligations. After that, the data is deleted or anonymized.

7. Security

We use reasonable technical and administrative measures to protect your information against unauthorized access, loss or misuse. No system is completely free of risk, but we work continuously to keep data protected.

8. Your rights

Under applicable law, you may ask to access, correct or delete your personal data, and ask us to stop sending messages. To do so, contact us using the details below. We will respond within the time frames required by law.

9. Children

This website is not directed to anyone under 18, and we do not knowingly collect data from children.

10. Changes to this policy

We may update this policy from time to time. The date of the last update is always shown at the top of this page.

11. Contact

My Sleep Brazil LLC | My Pure Filter
Winter Garden, Florida, United States
Email: contact@mypurefilters.com
Phone: (407) 775-8979